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Vision
Our Vision is to provide customary advisory services built on the principles of risk mitigation and returns optimization; based on market cycles and advanced quant matrix models.
Mission
To advise the suitable investment solution based on their needs and goals which are matching to their risk profile.
To act with integrity and honor, do the right thing and make a company that our employees and clients can be proud of.
To optimize investment yields based on risk profile of the investor.
Pi Square Advisors requires all its clients that are subscribing to its Investment Advisory services to enter into an agreement so as to ensure that all details including but not limited to fee details and aspects of conflict of interest are disclosed and confidentiality of information is maintained.
The onboarding process requires the client to take a risk assessment test by filling out a proper and unbiased risk appetite assessment form in order to evaluate one’s risk profile and choose a service that operates in alignment with the said risk profile. The clients are required to choose services that are completely in alignment with their risk appetite and are not to access any service that does not align with the same.
Additionally, the clients are required to be KYC (know your client) registered with Know Your Client Registration Agency (KRA) and Central Know Your Customer Registry (CKYC). For this purpose, PAN details of the client are collected and verification is conducted by the Compliance team. In case the client is registered, Pi Square proceeds with the onboarding process. In case the client is not registered, the compliance team assists the client with the registration process and IPV before proceeding with the onboarding process.
Pi Square conducts audits annually and discloses the status of all the complaints on its website.
Pi Square also discloses the following information on its website:
Name
Type of registration
Registration number
Validity
Complete address
Telephone numbers
Associated SEBI regional/local Office details.
Pi Square only employs the employees that fulfill the criteria set by SEBI for Investment Advisors in terms of qualification and certification.
Pi Square and its employees interact and deal with its clients via the official numbers and Email IDs.
Pi Square maintains all the records of interaction that has taken place between its employees and with all clients including prospective clients (prior to onboarding), where any conversation related to advice has taken place.
The client onboarding process for the investment advisory services requires the client to enter an agreement with Pi Square so as to ensure that all details are disclosed and confidentiality of information is maintained.
The client is also required to be KYC registered. In case the client is not registered, Pi Square assists the client with the registration before he/she is onboarded.
Pi Square gives various disclosures including but not limited to its business, affiliations, compensation etc. in its agreement with the clients.
It also discloses the client’s risk appetite to the client which is determined by filling out a proper and unbiased risk appetite assessment form in order to evaluate one’s risk profile.
The clients are required to choose services that are completely in alignment with their risk appetite and are not to access any service that does not align with the same.
PI Square does not access any of the client’s accounts or holdings directly for the purpose of offering advice.
In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.
If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.
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