Number of complaints received during month against the IA due to impersonation by some other entity:
Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
Sr. No
Month
Carried forward from previous month
Received
Resolved *
Pending #
1
April, 2026
0
0
0
0
2
May, 2026
0
0
0
0
3
June, 2026
0
0
0
0
Grand Total
0
0
0
0
* Inclusive of complaints of previous months resolved in the current month. # Inclusive of complaints pending as on the last day of the month
Trend of annual disposal of complaints
Sr. No
Year
Carried forward from previous Year
Received
Resolved *
Pending #
1
2021-22
0
0
0
0
2
2022-23
0
0
0
0
3
2023-24
0
0
0
0
4
2024-25
0
0
0
0
5
2025-26
0
0
0
0
6
2026-27
0
0
0
0
Grand Total
0
0
0
0
* Inclusive of complaints of previous months resolved in the current month. # Inclusive of complaints pending as on the last day of the month
REDRESSAL OF CLIENT GRIEVANCES
A complaint shall first be directly lodged with the Investment Adviser in writing, orally or telephonically at any of the following:
Address: B-1808, Navratna Corporate Park, Ambli Bopal Road, Ahmedabad- 380058
Grievance Officer: Bhoomi Godhani
Email-id: complaints@pisquareinvestments.com
Tel. No.: +91 79 2717459271;
Any Dispute shall be redressed by the Investment Adviser within 21 (Twenty-one) calendar days from the date of receipt of the complaint.
Alternatively, investor may also use SCORES (
https://scores.sebi.gov.in/
) to submit the complaint or grievance directly to the Investment Adviser for resolution.
The Investment Adviser shall endeavor to redress the investor complaint(s) within 30 days without any intervention of SEBI, failing which the complaint shall be registered on SCORES. It is mandatory for the investor having a grievance to take up the matter directly with Investment Adviser.
If investor(s) are not satisfied with the response from the Investment Adviser, they can lodge their grievances with SEBI at
https://scores.sebi.gov.in/
or to SEBI office. The complaint shall be lodged on SCORES within one year from the date of cause of action, where:
The complainant has approached the Investment Adviser, for redressal of the complaint and, Investment Adviser has rejected the complaint or,
The complainant has not received any communication from Investment Adviser or,
The complainant is not satisfied with the reply received or the redressal action taken by Investment Adviser.
If the investor is not satisfied with the extent of redressal of grievance by the Investment Adviser, there is a one-time option for ‘review’ of the extent of the redressal, which can be exercised within 15 days from the date of closure of the complaint on SCORES.
After exhausting all the aforementioned options for resolution, if the investor(s) is still not satisfied, they can initiate dispute resolution through the Online Dispute Resolution Portal (‘ODR Portal’) at
https://smartodr.in/login
Grievance Redressal / Escalation Matrix
Designation
Contact Person Name
Address (Physical Location)
Contact No.
Email ID
Working Hours (when complainant can call)
Customer Care
Ms. Bhoomika Godhani
B 1808, Navratna Corporate Park, Ambli Bopal Road, Ahmedabad – 380058
Vishrut Pathak is an MBA from St. John’s University, with specialisation in International Finance and has a PGD from New York university in Financial Statement Analysis. He was Vice President at HNW Inc. for 6 years where he worked with leading institutional clients like Lord Abbett Merrill Lynch, CitiBank and Morgan Stanley. Prior to HNW Inc, he worked as a senior analyst for a growing Buyout firm in New York in hospitality industry (IT Hospitality Inc.). After working for 10 years with various financial firms in New York, he founded “Pi Square Investments” in Jan 2011. He has over 20 years of Investment Management and corporate finance experience and also Mentors at EDII (Entrepreneurship Development Institute of India) under CrAdLE platform.
